Shipping costs are included on all items – no surprises at the checkout.
We will dispatch the order to the address that you provide. Please provide us the full address with proper Postal Code and Contact Phone Number. We cannot assure delivery if you do not provide this or your provide an incorrect address.
Most orders are sent via New Zealand Couriers Tracked Shipping. However the awnings items ship via Mainfrieght due to their size. We reserve the right to change the delivery option if we deem it prudent for safety, security or assured delivery. We will let you know if this is necessary. Orders are usually collated and collected by the courier once a day.
As a general rule orders received after 10am will normally be sent the next day – unless order volume is large.
We do not ship items on the weekend or on public holidays.
NZ Delivery Times – 1 -5 work days
Estimated delivery period per region….
Bay of Plenty: 1 – 2 work days
Waikato, Auckland, Northland: 1-3 work days
Taranaki, Manawatu, Wellington: 2 -3 work days
South Island: 3 – 5 work days
Customers on the NZ Rural Delivery Postal route need to allow extra working days for delivery.
For any further questions, please don’t hesitate to contact us at firstname.lastname@example.org