SHIPPING & DELIVERY

Shipping is included,
no surprises at the checkout.

Orders are collated and shipped once a day.

Orders received after 10am will be sent the next day.

We do not ship items on the weekend or on public holidays.

Christmas / New Years Shipping

Orders placed now until Christmas will experience slightly longer shipping times due to demand on the postage service.

Please order for Christmas delivery by the Wednesday 16th December.

Orders placed between 18th Dec & 3rd of Jan will experience delays in both processing and shipping. Shipments will not be processed on Dec 28 & 29.

NZ Delivery Times – 1 -5 work days

Estimated delivery period per region from dispatch date.
This can change depending on demand on the postage service.

  • Bay of Plenty: 1 – 2 work days
  • Waikato, Auckland, Northland: 1-4 work days
  • Taranaki, Manawatu, Wellington: 2 -4 work days
  • South Island: 3 – 5 work days
  • Allow extra for Rural Delivery.

We will dispatch the order to the address that you provide. Please provide us the full address with proper Postal Code and Contact Phone Number. We cannot assure delivery if you do not provide this or your provide an incorrect address.

Most orders are sent via New Zealand Post tracked shipping service. How ever the awnings and large items ship via Mainfrieght due to their size, these items can take longer to arrive and you may need to collect them from your local depot. We reserve the right to change the delivery option if we deem it prudent for safety, security or assured delivery. We will let you know if this is necessary. Orders are usually collated and collected by the courier once a day.

For any further questions, please don’t hesitate to contact us at sales@mustardoutdoors.nz